Reconciliation Program Manager SVP

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Job Overview
The Rec & Proofing Sr. Program Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. follows a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:



Responsible for supporting the management of front to back reconciliation, identifying operational risk, trade confirmation and settlement forecasts



Serve as a strategic partner with other businesses and strives to facilitate their success



Support a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients



Accountable for management of a complex / critical / large professional disciplinary area and operational function



Involved in short- to medium-term planning of actions and resources, and exercises control over resources, budget, policy formulation and planning



The individual will have a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function



Manage complex and highly variable issues associated with pre-settlement processes and transaction capture activities with significant potential impact across multiple areas, weighing various alternatives and balancing potentially conflicting needs



Liaise with multiple teams and departments on varying matters



Leads change-the-bank projects, resolves escalated issues and/or offers solutions at an advanced level



Serve as an analytical and/or procedural expert representing an operations unit or team on cross functional processes or project deliverables



Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline trade flow processes



Closely follows trends in own field and adapts them for application within own job and the business



Leads innovative solutions and cost savings opportunities; builds strong effective relationships with clients; facilitates, influences and enables change



Strong analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources



Present data and analyzes/validates to develop valued added solutions to increase productivity and eliminate inefficiencies related to trade capture work flow



Apply comprehensive understanding of concepts and procedures within own area (Pre-settlement and trade capture) and basic knowledge of other areas (settlement, post settlement, client service, margin, control, etc.), to resolve issues that have impact beyond own area



Accountable for integrity of process, operations and end results



Implement and manage a successful risk/control environment



Manages compliance efforts and follow regulatory (such as Dodd Frank) policies and procedures, as well as contributing to defining standards



Provide evaluative judgment of transaction capture and all the related functions based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources



Keep abreast of Citi's operational processes and best practices in business strategy



Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments



Utilizes exceptional communication and interpersonal skills in order to build strong, effective relationships and influences and negotiates, often at senior levels (across functions)



Direct responsibility for developing and maintaining key stakeholder relationships (internal and external)



Acknowledge Citi’s principles and values of organizational culture and applying them in everyday work activities



Any other duties as required to meet business needs



Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.





Qualifications:



10+ years of experience



Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products



People Managers are expected to demonstrate exceptional management skills



Advanced interpersonal resolution



Applications will vary by product and business area





Education:



Bachelor’s/University degree, Master’s degree preferred



Job Family Group:

Operations - Transaction Services

Job Family:

Reconciliation and Proofing

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:

Aug 26, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.



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