Account Director

As a Sales Account Executive for Infor's Installed Base, you will manage long-term relationships with existing customers and drive sustainable, repeatable revenue growth. Acting as a trusted advisor, you will identify opportunities, guide customers through Infor’s solutions, and ensure continued value delivery.
You will play a central role in orchestrating account strategies, leveraging cross-functional resources, and achieving ambitious sales targets while building strong, consultative relationships with key stakeholders.



A day in the Life typically includes


Manage and grow a portfolio of existing Infor customers across your territory

Serve as the main point of contact, coordinating internal teams to address customer needs

Build strategic account plans and conduct regular check-ins with priority clients

Identify new sales opportunities (white space) and lead value-driven conversations

Conduct in-person and remote meetings with cross-functional stakeholders (CIO, CFO, Operations, etc.)

Maintain CRM (SFDC) and forecasting tools (Clari) with accurate, up-to-date insights

Use MEDDPICC methodology to qualify and advance sales opportunities



Basic qualifications


Fluent in French and English (written and spoken)

Proven experience in enterprise software sales or B2B account management

Proficiency in Value Selling, C-Level engagement, and opportunity management

Strong CRM knowledge (Salesforce preferred) and forecast discipline using Clari

Advanced presentation skills and strong command of PowerPoint and Excel

Ability to build and execute structured territory and account plans

Experience engaging with senior stakeholders across IT and business functions



Preferred qualifications


Familiarity with MEDDPICC qualification framework

Experience in the Manufacturing, Supply Chain, or Finance sectors

Working knowledge of GenAI tools like ChatGPT, CoPilot, or Le Chat

Multilingual proficiency is a plus