Specialist, Service Centers Communication

Chevron is accepting online applications for the position of Specialist, Service Centers Communication in the Global Marketing, Service & Technology organization located in Buenos Aires/Manilla, closing October 14th, 2025.

Responsibilities include, but are not limited to, the following:

Strategic Communication & Messaging

Develops and delivers timely, fit-for-purpose communications across multiple formats (e.g., portals, emails, presentations, videos, dashboards)
Crafts persona-based messaging and integrated communication plans aligned with team objectives (e.g., KPIs, projects, incident management)
Amplifies key messages and Global Service Centers Delivery (GSCD) initiatives through multi-channel engagement

Brand Stewardship & Stakeholder Engagement

Serves as Brand Ambassador and spokesperson with GSCD Leadership, ensuring alignment with Chevron’s brand standards
Coordinates with internal partners (Brand, Marketing, Compliance, Legal, Corporate Affairs) to ensure compliance with identity and industry standards
Manages stakeholder relationships to understand business dynamics and tailor impactful communications

Content Standardization & Quality

Standardizes and professionalizes communication materials—whether self-created or from others—to reflect GSCD’s branding, vision, and strategy
Continuously assesses and improves communication strategies and materials to reflect process maturity and evolution

Data Storytelling & Visualization

Translates analytics and benchmarking data into compelling visual stories (e.g., infographics, illustrations, videos) to build trust and support decision-making
Collaborates with Performance and Benchmarking teams to highlight service value and utilization

Change Communication & Issue Management

Communicates change efforts and safeguards resulting from incident root cause analyses to gain stakeholder buy-in
Develops targeted messaging to address customer-impacting issues and prevent escalation through proactive engagement

Continuous Improvement & Industry Awareness

Stays current with industry communication standards and technology trends to assess GSCD value and adoption
Establishes metrics and tools to measure and enhance communication effectiveness

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, and Experience:

Extensive experience in corporate communications, preferably in a global or service delivery environment, with strong understanding of branding, stakeholder engagement, and multi-channel messaging
Exceptional writing, editing, and storytelling skills, with the ability to translate complex data and concepts into clear, compelling, and visually engaging content
Proficiency in communication tools and formats, including presentations, videos, dashboards, surveys, and internal social platforms
Strong stakeholder management and collaboration skills, with experience working across functions such as Compliance, Legal, and Corporate Affairs
Analytical mindset with data visualization expertise, able to interpret performance metrics, benchmarking data, and incident insights to support strategic messaging
Knowledge of industry communication standards and trends, with the ability to assess and improve communication effectiveness, adoption, and alignment with organizational goals

This role requires flexibility to work across multiple time zones, as it supports the entire Global Service Centers Delivery (GSCD) team.

Relocation Options:

Relocation is not offered for this role. Only local candidates will be considered.

International Considerations:

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.

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